“If you put the heat on yourself, nobody else can. If I screw up, before anyone else tells me I screwed up, I say, ‘I screwed up. I’m sorry; it won’t happen again, and here’s why.’ It works outside of this company, too, but it doesn’t always get you out of trouble. You can’t cheat on a woman and say, ‘Hey, I cheated on you. My bad.’ That’s like saying, ‘With all do respect,’ and then following it up with something really disrespectful.”